Unifi2Halo: Seamless UniFi to Halo ITSM Integration

Expected Launch: Q2 2025 | Currently in Private Beta

Automate your network monitoring workflow and enhance incident response with high-frequency UniFi alerts in Halo ITSM.

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Key Features

Automated Ticket Creation

Instant ticket generation from UniFi alerts with detailed device information.

Asset Synchronization

Automatic device synchronization between UniFi and Halo ITSM.

High Frequency Monitoring

Device status updates every 2 minutes with automated incident management.

How We Compare

See the difference automation makes

Feature Manual Basic Unifi2Halo

Unifi2Halo

Our Solution

Response Time 2-5 minutes
Update Frequency 2 minutes
Ticket Creation Automatic
Asset Sync Daily + On Demand
Multi-site Support Full Support

Why Choose Unifi2Halo?

  • Save Time and Resources

    Reduce ticket handling time by 75% and save 20+ hours per month on manual device tracking.

  • Multi-Site Support

    Manage multiple UniFi sites from a single dashboard with unified ticket management.

  • Enhanced Asset Management

    Automatic device synchronization ensures your Halo asset database is always up-to-date.

  • Rapid Incident Response

    High-frequency alerts with detailed device context eliminate duplicate tickets and improve customer response times.

  • Enterprise-Grade Security

    Secure API-driven architecture with robust authentication and data encryption.

  • Operational Efficiency

    Reduce operational costs through automated workflows and efficient resource utilization.

Dashboard Preview

How It Works

Unifi2Halo enables seamless synchronization of network devices and automated ticket management.

Simple Setup

Add your Unifi controller and your Halo ITSM urls to the service and configure the sync settings.

Authentication & Authorization

Secure access to your controllers with robust authentication.

Dashboard Overview

Monitor sync status and alerts via an intuitive dashboard.

Technical Specifications

Multi-Site Support

  • Multiple UniFi sites per controller
  • Unified dashboard view

Performance

  • 2-minute execution frequency
  • 99% uptime guarantee

Security

  • Enterprise-grade encryption
  • Secure API communication

Simple, Transparent Pricing

Choose the plan that fits your needs

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Development Roadmap

Q4 2024

Private Alpha

Initial development and internal testing

Q1 2025

Private Beta

Testing with select partners We are here

Q2 2025

Early Access

First access for waiting list members

May 2025

General Availability

Full public release with all features

Register Your Interest

Be among the first to integrate your UniFi network with Halo PSA for seamless operations.

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Trusted by IT Service Providers

Successfully running in production with our alpha partner for over 3 months

99.9%

Integration Uptime

75%

Reduction in Response Time

20+

Hours Saved Monthly

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Frequently Asked Questions

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