GDPR Compliance

1. Data Processing Agreement

As a data processor, Unifi2Halo processes personal data on behalf of our customers (the data controllers) in accordance with GDPR requirements. Our Data Processing Agreement (DPA) outlines our commitments to data protection.

2. Data Processing Activities

• Network device information synchronization
• Automated ticket creation and management
• User authentication and access control
• Service usage monitoring and analytics

3. Data Protection Measures

• Data encryption in transit and at rest
• Regular security assessments and audits
• Access controls and authentication
• Staff training on data protection
• Incident response procedures

4. Data Subject Rights

We support our customers in fulfilling data subject rights requests, including:

• Right to access
• Right to rectification
• Right to erasure
• Right to data portability
• Right to object to processing

5. International Data Transfers

All data is processed and stored within the UK. Any international data transfers are conducted in compliance with UK GDPR requirements using approved transfer mechanisms.

6. Data Retention

We retain personal data only for as long as necessary to provide our services and comply with legal obligations. Our retention periods are documented in our Data Retention Policy.

7. Data Protection Officer

For any GDPR-related inquiries, please contact our Data Protection Officer at contact@unifi2halo.com